On leverage What I learned from my 90-year-old grandma and a 70-year-old nun about leverage.... 21 April, 2021
When things feel like a drag (and what to do) The problem with resistance is we don't notice it until it’s not there. Well, we notice it, but ignore it. And we we push against it. Sometimes it works. But holy crap it's hard.... 30 March, 2021
Never reason with a bully On a good day, our boss was a bully. But she taught me a valuable lesson: never reason with a bully.... 09 March, 2021
We have left the comfort zone We all have stories where one piece of knowledge connects with another, allowing us to do hard new things. Things outside our comfort zone.... 01 March, 2021
How to negotiate with anyone How do we deal with unreasonable people in volatile situations? Negotiate. And we need really good tools.... 09 February, 2021
Glue traps and sticky situations (at work) Work is full of traps and sticky situations. But you can't get out of a trap if you don't know you're in it. 8 traps that keep us stuck.... 04 December, 2020
Talk about leverage We need leverage in crises and times of change. But we don’t have leverage, we create it.... 22 March, 2019